Help & Customer Care

CallTimes Support

Have a question about tracking your hours, managing your crew roster, or setting up iCloud sync? We're here to help.

Direct Email Support

Typical response time: Within 24 hours

For any issues, bug reports, feature suggestions, or questions regarding CallTimes, email developer Chad Pearce directly at:

chad@turtletay.com

Tips for Faster Resolution

To help us troubleshoot quickly, please include:

  • Your device model (e.g. iPhone 15 Pro, iPad Air)
  • iOS / iPadOS version (requires iOS/iPadOS 17 or later)
  • CallTimes app version (e.g. 2.0.4)
  • Screenshots or screen recordings of the issue if applicable
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